Multi Currency Travel Card

Travelling overseas for medical Treatment? 
We've got the perfect card for a hassle-free journey!

For the first time in Sri Lanka, Bank of Ceylon introduces the BOC WellGlobe Privilege Card for Sri Lankans who are planning to travel to India for medical treatment. Apply for your very own BOC WellGlobe Privilege Card and enjoy a host of amazing benefits and advantages, including:

• A free BOC Multi Currency Travel Card. 
• 5% discount on total in-patient billing at partner hospitals.
• Expert advice on destination and hospital selection.
• Treatment and professional advice.
• Assistance of a service agent to plan the entire trip
   

Ensure your journey is smooth and hassle-free with a BOC WellGlobe Privilege Card

Travel & Remittances Department: 011 220 3175 | 0770 185 185

Terms & Conditions to Avail the Discount on Medical Bill

• This offer is available to eligible Mastercard cardholders as specified on the Vaidam website.
• The discount will be applicable at the time of final billing, and payment must be made to the hospital using a valid Mastercard.
• Cardholders using the services of other medical facilitator agencies for hospital logistics are not entitled to access these offers.
• Customers must first submit an enquiry on the Vaidam portal specifically available for Mastercard cardholders.
• Identification details (Passport details) must be shared with the Vaidam team to receive benefits for international patients.
• Treatments exceeding USD 20,000 or medical procedures involving implants valued over USD 10,000 may not be eligible for the total discount.
• Specific treatments, such as Liver Transplants, Kidney Transplants, Bone Marrow Transplants, TAVI, TAVR, Aneurysms, Pacemakers/CRT-D Implants, etc., have special discount offerings. Please consult with your Vaidam case manager for applicable discounts.

A Web portal https://cardholder-apac.creditpluspinelabs.com/integratedIssuing-cardholderPortal/mpts/eis/app is provided to the cardholder to manage the multi currency travel card-related activities. 

Available Functions 

• Inquiry of transactions, balances
• Transfer of funds from one currency to another within the card (wallet-to-wallet fund transfer)
• Block/unblock the card
• Activate/de-activate wallets
• E-Commerce  activation 
• Backup card activation  
• Change of currency priority order in the card

Documents required

• Duly completed application  (Download)
• Copy of valid passport - first and last pages  
   

Requirements when loading/reloading funds to the Card

• Copy of return air tickets/e-tickets
• Visa copy 
• Form No. 1 for Foreign Currency loading to the card (Download)
• Duly completed Reload Form – for reloading funds  (Download)
   

Modes of loading/reloading to the Travel Card 

• In LKR
• Transfer from accounts (LKR or Foreign Currency)

Refund

• Refund application (Download)

Card Limit 

On providing valid documents, a maximum amount of USD 25,000/- is allowed on the multi currency travel card, subject to Exchange Control Regulations and based on the judgment/discretion of the Bank in consideration of travel purpose, period and the country of visit.

Transaction Limits

• POS Transaction Limit - USD 5,000 per day
• ATM Withdrawal Limit – USD 1,000 per day
• E-Commerce Transaction Limit –  USD 2,500 per day
• Maximum number of POS transactions per day – 10 times
• Maximum number of ATM transactions per day – 3 times

Fees    

Please refer Travel Card Fees
(Outward Remittances ➔ Multi Currency Travel card)
 

Stolen or Loss of Card

• Immediately, the Card should be blocked by cardholder via 
  » self-care portal (https://cardholder-apac.creditpluspinelabs.com/integratedIssuing-cardholderPortal/mpts/eis/app)
      or
  » Contact BOC Call Centre – +94 11 220 4444

Replacement of Card

• When both Primary Card and Back up card are lost, a replacement card can be obtained from the card issuing branch (*Fees  are applicable)

Online Transaction related issues

• If OTP (One Time Password) is not delivered, please contact BOC Call Centre – +94 11 220 4444

Dispute Transactions

• In case of any disputed transaction, cardholder is requested to refer the issue to BOC Call Centre or the card issuing branch

For more details, please contact

          011 2204444  - 24 hour customer service hotline
          011 2203175  - From 9.00 am to 5.00 pm. on weekdays

          travelcard@boc.lk

Experience the convenience of using the BOC multi currency travel card for all your expenses while travelling overseas, without the hassle of carrying cash and cheques. Contact our Travel Card division for more details!

Key Fact Document